Frequently Asked Questions
Everything you need to know about your BODE experience.
What is your shipping policy?
We offer worldwide shipping. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on customs processing.
How do I return or exchange an item?
We accept returns and exchanges on unworn items with original tags attached within 30 days of delivery. Please visit our online portal to initiate a return label.
How do I determine the right size for me?
Each product page includes a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Klarna and Afterpay.
Are your materials sustainably sourced?
Yes, we are committed to ethical fashion. We prioritize organic cotton, recycled fabrics, and fair-trade manufacturing processes to minimize our environmental impact.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly, but we allow modifications or cancellations within 60 minutes of purchase. Please contact our support team immediately for assistance.